If you’re looking to hire a moving company in Phoenix, you’re in for quite a few options. If COR Movers isn’t the obvious choice for you, then you should at least know these things before hiring a moving company!
Who to look for. The trick here is to find a moving company that’s well-established but not TOO big. You want to find the local good guys, the smaller (but still professional) movers that really care about getting your business and referrals.
Where to start. Instead of going to Google, start by looking at trusted directories dedicated to small business listings and customer reviews. We recommend Angie’s List, Yelp and the Better Business Bureau.
What to look for. There are a few basic things EVERY moving company should have:
- License: They should be licensed as a professional moving company in the state/city they operate in. This protects you as a customer and guarantees they are a legitimate business (not crooks).
- DOT Number: If they own a professional moving vehicle(s), they should have a Dept. of Transportation number assigned to those vehicle(s). This DOT Number should be displayed on their website!
- Insurance: They should have business and liability insurance so that if they break or damage your property, they can compensate you properly (especially if it was an expensive damage).
- BBB rating: Every moving company should be rated by the Better Business Bureau with an A+ rating. This means that they’ve maintained good standing with their customers and affiliates.
- Social presence: Legitimate website & social media presence is a must for movers. Why? Because it shows that the company is up-to-date with the latest societal resources and cultures. This also means they’re more likely to be competitive in cost and services.
- Online reviews from multiple sources: Outside of the BBB, it is also important to ensure the moving company has reviews online from at least a couple different sources such as Google Reviews, Yelp, and Thumbtack – this minimizes your risk of getting inflated or biased information.
What to expect: Although every move is different, there are some things you can and should expect from the process as a whole. You should expect that all of your belongings are well cared for and transported without damage or loss. You should also expect your moving company to be mindful of your belongings and keep the environment around them clean as they work. Expect to supervise your move, but don’t expect to actively participate in your move. You shouldn’t be laboring just as hard as your movers, and don’t feel obligated to either. Expect your movers to take only 2-3 short breaks at the MOST to hydrate or rest. Anything more would be unprofessional, and cost you more time and money. Definitely expect (and demand) your movers put Masonite on all floors, corners and doors for protection against scrapes or scratches, which is the most common type of damage that occurs doing moves.
How much you should pay: Most reputable movers have a 4-hour minimum, and charge between $80-120/hour. If you stoop below $80/hr then you’ll likely get what you pay for, and not in a good way. If you are paying above $120/hr then you’re likely getting overcharged – unless the moving company offers additional services such as cleaning and electronics installation. Remember, you’re supporting a local business that pays fair wages to its employees. Don’t go too cheap and let them do what they do best!
Take our advice in order to avoid this: